© 2019 Thimble & Axe

Background photo by @bosk.media

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Info@thimbleandaxe.com

 

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CUSTOMER CARE

We welcome feedback! Your support means we get to do what we love every day.

Send us your suggestions for improvements, requests for custom projects, or tag us on social media to show off your Thimble & Axe gear. 

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

971-303-3315

or send us an email to:

info@thimbleandaxe.com

Returns & Exchanges

We don't sell products we aren't willing to stand behind. If our craftsmanship ever fails, we'll fix or replace the item for you. Our warranty covers craftsmanship and construction only. 

 

We offer a 30 day return policy, limiting returns to exchanges or store credit only. Items must be unwashed, undamaged, and in their original condition. 

FAQ

Do you provide International delivery?

We are happy to ship internationally to any countries that can receive US goods. 

 

How do I return an item?

 

We ask that you please send an email to info@donothireattire.com to let us know to keep our eyes out for your return, then simply ship the item you'd like to return. 

 

What is your returns policy?

 

We are happy to take returns on any non-custom made items we sell, simply cover the shipping and a $5 restocking fee. Used items are non-returnable. 

How do I track my order?

 

We'll send you an e-mail with your USPS tracking number as soon as your order ships! Please contact us if you didn't receive our e-mail or need us to send another one. 

 

 

What are your delivery options?

 

We generally ship through USPS. Please contact us before making your purchase if you'd like us to use a different carrier.